Privacy Policy
Jumoball · Last updated: 21 September 2026
Jumoball ("we", "us") operates the Jumoball mobile application. This policy explains what data we collect, why, and your rights.
1. Data we collect
- Account data: name, e-mail address, password (stored hashed for authentication), and optionally your phone number.
- Order data: delivery address, phone number for delivery, items ordered, payment method (cash on delivery or wallet credit).
- Wallet data: credit balance, top-up requests, transfer references and receipt photos you choose to upload.
- Device data: a push-notification token (Firebase Cloud Messaging) so we can send order updates and offers.
- Preferences: language, favourites and cart are stored on your device.
2. How we use it
- To create and manage your account and process your orders.
- To review and approve wallet top-ups and refunds.
- To send order status updates and promotional notifications (you can disable notifications in your device settings).
- To provide customer support.
3. Sharing
We do not sell your data. We share it only with delivery partners (name, phone, address needed to deliver your order) and service providers that host our servers and deliver push notifications (Google Firebase). We may disclose data when required by law.
4. Retention
Account data is kept while your account is active. Order records are kept as required for accounting. When you delete your account, your personal data is removed and orders are anonymised.
5. Your rights
You can view and edit your profile in the app, and delete your account at any time from Account → Delete account (see also our account deletion page). For any other request contact us at the address below.
6. Children
Jumoball is not directed to children under 18. Registration requires confirming you are over 18.
7. Security
Data is transmitted over HTTPS and stored on access-controlled servers.
8. Contact
Codion Solutions · info@codionsolutions.com
9. Changes
We may update this policy; the date above shows the latest version.